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Platform accessibility

Screen resolution

To use YOOI, it is better to have a minimum screen resolution of 1366 x 768.

Browsers

The latest version of these browsers are supported:

  • Chrome (on Windows and MacOS)

  • Firefox (on Windows and MacOS)

  • Edge (on Windows)

Safari, on MacOS, is not supported.

Internet connection

A stable internet connection is always preferable.

However, if the user’s internet connection is unstable and does not allow an instant save of the data generated by the user, the platform will try again several times to make this save and will warn the user of these attempts.

image-20240213-140838.png

Banner on multiple attempts to save changes.

In case of failure, after thirty seconds of save attempts, a banner will inform the user that the data could not be saved. This is exceptional, as several save attempts are performed before a failure. In addition, this banner ensures that the user has a quick feedback that the save could not be done.

image-20240213-140810.png

Banner on saving failure.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.