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Product Documentation FAQ

What’s YOOI?


YOOI is a central cockpit that helps you optimize your data & analytics investments by providing visibility on value, risks and costs across your portfolio of assets and initiatives throughout all your projects lifecycle.

YOOI gives you the confidence to provide visibility on your full value stream and ensures your value management solution evolves with your growth. It is time for your D&A to start showing its worth.

You can discover how YOOI can help you in your specific context by requesting a demo here.


Do I need to be at a certain level of maturity to use YOOI?

No, there is no initial level of maturity to use YOOI.

The solution can help you start or perfect your data transformation at any level. 


I already have a data catalogue. Why would I need YOOI?

A data catalog is the first step in a company's data strategy to manage the data inventory and set up data governance. You can see it as the front line it’s crucial but highly technical and detailed.

It’s interesting for experts but unusable by business teams and C level decision makers who need a consolidated view on all their ongoing investments.

YOOI centralizes all the data from your tools to make them easy to access and understood by all organization levels. Providing a collaborative environment where you can easily track and drive the value generated by your data investments.


Will I have support to onboard and manage my journey within YOOI?

During your onboarding and all your journey with YOOI, you will be helped and assisted with different resources from product documentation, supporting tutorials, and the dedicated customer success team to answer all the specific questions that might not be answered on the available resources.


I already have Jira. Why would I need YOOI?

Jira is for operation management of different project launches and closings.

Therefore, Jira is totally integrated to YOOI allowing the tech teams to bridge the gap with the rest of the users.

Thanks to YOOI you can go beyond what Jira has to offer and be able to track in more detail all your ongoing projects, collect ideas, qualify them, build specific dashboards for your specific needs from finance to marketing and supply chain and manage value in all the steps of your data projects lifecycle.


I don’t want another tool to add above all the ones I already use.

YOOI seamlessly integrates to all the tools you use in your data & analytics journey becoming a central cockpit for all your operations.

To easily collaborate around your ongoing initiative, trigger collaboration within your data and business teams, and manage the value generated from your data investments. 


How long will it take me to integrate my ecosystem of tools and platforms to YOOI?

The duration of integration process depends on the tool you want to link to your YOOI environnement.

We have a full section dedicated to this subject:

  1. Introduction to integration with YOOI

  2. How to Integrate your System

  3. Create an Object

  4. Retrieve an Object

  5. Update an Object

  6. Delete an Object

  7. Retrieve all objects that share a property

  8. Use Typed Read API

  9. Retrieve List with their Field Values

  10. Retrieve Specific Instance with its Field Values

  11. Retrieve History of a Field on a Specific Time Range


How much time will it take to start a pilot?

After having a detailed demo from our specialists and the identification of your specific needs.

Launching a pilot takes less than a week as soon as the necessary resources are made available by the customer.


Troubleshoot account issues

Contact our support team directly, please do so at support@yooi.com and we will get back to you shortly to make sure your tool is working properly.


Managing Accounts and Privacy Settings

If you're an administrator and you need to restrict profiles or erase users from your tool, you can manage and delete profiles or capacities from a specific user.


Languages in YOOI

Currently, YOOI operates with English as a base language. This means you will find all basic buttons in English. Nevertheless, since YOOI is completely adaptable, so you can configure it to be in any language your team works in. Just insert in the concept or instance the denomination in your language and format it to your specific needs.


How to Schedule a Demo

To schedule a demo, visit our yooi.com page and book a call with our product team to receive a 30-minute call on how to: 

  • Walk through your D&A strategy and identification of desired changes. 

  • Recommendations on how to optimize your D&A value strategy. 

  • See more details on YOOI and frame together a deployment approach that would fit your environment. 


What resources do I need to provide to launch a pilot?

YOOI's 3 months pilot is split into 5 phases each of them requires a certain level of engagement and availability of resources.

The objective of these phase is to understand the best your needs and better solve your issues.

  1. Initial sessions
    - A kick-off session with all stakeholders to introduce the scope, and objectives & finalize timelines
    - Two additional interview sessions to crystalize the needs of everyone

  2. Product owners and power users' sessions
    - Two to Three design sessions per week (from 2 to 4 weeks)
    - Onboarding session for product owners and power users

  3. Global onboarding session with all users to present configured application

  4. Iteration, test and feedback
    - Tests and feedback by users
    - Once a week design session to iterate on the design and configuration changes, enrichment of user paths, additional training

  5. Final deployment review & success criteria assessment


Is YOOI a self hosted software or a SAAS platform

YOOI is a SAAS platform, after starting your journey with it, you will receive a dedicated link to access your session and each of your users will receive his credentials. 


What's the price of a YOOI licence YOOI?

YOOI's pricing is based on the number of power users and the number of occasional users. This final price applicable to your context will be communicated to you after our identifying your needs and requirement by our specialist team. 

To start assessing your needs request a demo here


To what softwares do YOOI integrates?

YOOI integrates with different tools and platforms.
Here is the list of platforms we integrate with. This list may change over time and it will be updated accordingly

  • Jira

  • Alation

  • Alteryx

  • AWS

  • Azure

  • Collibra

  • Confluence

  • Databricks

  • Datagalaxy

  • Dataiku

  • Gitlab

  • Google Cloud

  • Office 365

  • Snowflake


How customizable is YOOI?

YOOI if a fully adjustable platform all your screens, fields, dashboards and workflow can be adjusted to fit your context and workflows.

When stating with YOOI, you will have all the support you need to configure and setup your workspace and make it your own.


Where to report a bug or an issue?

If you identify a bug or you're facing an issue that's not solved in our documentation you can contact support.yooi.com


Error handling

YOOI http error codes and how to mitigate them

Success codes

Code

Message

200

Ok

201

Created

202

Accepted

Error codes

Code

Message

400

Bad request (Format error)

401

Unauthorized

403

Forbidden (Unknown login failure)

404

Object not found

413

Payload too large

503

Service unavailable 

500

Internal server error (Server issue, no response)

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.